Privacy

Information you enter

Business profile details, client information, work types, templates, line items, Visual Log exhibits, photos, transcripts saved in the app, document drafts, follow-up reminders, and saved message snapshots are stored locally so Verbadoc can reopen and edit them later on the same device.

Microphone and speech recognition

If you start Verbadoc on iPhone, Verbadoc requests microphone and speech recognition access at first use. Live transcription uses Apple's speech recognition service, which means audio is sent to Apple for transcription while that feature is active. Verbadoc requests these permissions only when you start voice capture.

Verbadoc parsing

Verbadoc does not send anything for AI parsing until you explicitly continue from the transcript review step. When you continue, Verbadoc sends the transcript text, your app user ID, platform, and a small amount of document-context metadata to Verbadoc's hosted parsing service. That service sends the transcript to OpenAI to return a structured draft. Verbadoc does not upload your full local document library as part of this flow. Verbadoc shows an in-app confirmation before that send happens.

Hosted service records

The hosted Verbadoc service keeps limited operational records tied to your app user ID, including entitlement cache records, rate-limit counters, request timestamps, token usage totals, and service logs needed to keep the feature reliable. It is not designed to store your full document drafts or document library in cloud storage.

When Verbadoc relies on a service provider for parsing, transcription, or billing, Verbadoc expects that provider to protect the data it handles for that feature under safeguards described in its own platform or service terms.

Follow-up reminders and local notifications

If you schedule a follow-up reminder after exporting or sharing a document, Verbadoc stores the reminder locally with document and client snapshot details. If you choose to enable phone alerts, Verbadoc asks for notification permission only when you schedule a reminder that needs a local notification. If permission is denied, the reminder still stays in Verbadoc for in-app follow-up use.

Message templates and device apps

Verbadoc can generate follow-up message drafts for SMS, email, and copy-to-clipboard. Those drafts are built from the saved document, reminder, and your local settings. Verbadoc does not automatically send those messages. If you tap Text or Email, your device opens the system messaging or mail app and you decide whether to send the message.

Camera and photo access

If you create a Visual Log or attach images, Verbadoc requests camera and photo-library access so you can capture, approve, annotate, and reuse images inside your documents. Today, those image workflows stay local unless you export or share the resulting file.

Payments, subscriptions, and RevenueCat

Apple handles App Store billing. RevenueCat is used to validate entitlements, restore purchases, and confirm subscription status for Note Optimizer. In that flow, RevenueCat may process purchase history and the pseudonymous app user ID Verbadoc uses for entitlement checks. Verbadoc does not expose private billing keys in the app, and it does not receive your full payment card number.

Exports and sharing

PDF generation happens on-device. When you export or share, the file is written locally and then handed to your system file viewer or share sheet. Where the file goes after that depends on the destination you choose.

Backup and restore files

If you export a recovery file, that file can contain local records such as settings, clients, documents, exports, library items, and follow-up reminders. Where that recovery file is stored or shared depends on the location you choose. When a backup is imported, Verbadoc restores the reminder record itself but clears any old notification ID so stale phone-alert state is not reused automatically on the new device or install.

No sale or ad tracking

Verbadoc is not designed to sell your document data or use Verbadoc transcripts for cross-app advertising tracking. If this changes, the app's disclosures and policy will be updated before release.

Retention and deletion

Local records remain on the device until you edit or delete them. If you remove the app, device-managed local data may also be removed. You can withdraw camera, microphone, photo, or speech recognition access in iOS Settings at any time. For hosted Verbadoc or billing-related deletion questions, email support@verbadoc.com.

Contact

Privacy questions can be sent to support@verbadoc.com.